logo Sign Up

Privacy Policy

Valley Forge Casino Resort Privacy Policy

We respect the importance of your personal data and are committed to protecting it. This policy outlines how we collect, use, store, and share information about you when you visit or interact with our website, mobile applications, and other services.

What Personal Information May Be Collected

When you register for an account or make a reservation at Valley Forge Casino Resort, we may ask for your name, email address, phone number, date of birth, and contact preferences. We also collect information about the devices you use to access our services, including browser type, operating system, IP addresses, and device IDs.

Device and Browser Information

We use technologies like cookies and pixel tags to collect data about how users interact with our website and mobile applications. This includes details such as:

  • Device types (e.g., desktop, mobile)
  • Operating systems
  • Browsers used
  • Screen resolution
  • Language settings

This information helps us improve the user experience, personalize content, and measure advertising effectiveness.

Usage Analytics and Behavioural Data

We collect data about how users navigate our website and interact with our services. This includes:

  • Page views and navigation paths
  • Search queries
  • Clickstream behavior (e.g., clicks on advertisements)
  • Time spent on site

This information helps us understand user behaviour, optimize content, and improve the overall user experience.

Cookies and Tracking Technologies

We use cookies and other tracking technologies to gather data about your interactions with our website. This includes:

  • Session ID cookies
  • Advertising-related cookies (e.g., third-party ad networks)
  • Social media integration cookies

These tools help us personalize advertising content, track campaign effectiveness, and measure audience engagement.

Communication Preferences

You have the right to control how we communicate with you. You can opt-out of marketing emails or other forms of communication at any time by visiting your account settings or contacting our support team.

Data Storage and Retention

We store your personal data securely in accordance with industry standards and regulatory requirements. We retain information for as long as necessary to provide services, resolve disputes, and comply with applicable laws.

Security and Account Protection

We employ robust security measures to protect your account and data from unauthorized access or breaches:

  • Secure socket layer (SSL) encryption
  • Password hashing
  • Two-factor authentication
  • Regular software updates

Account Access and Password Protection

To safeguard your account, we recommend using strong passwords, enabling two-factor authentication, and regularly updating your login credentials.

User Rights Regarding Personal Data

You have the right to request correction or deletion of personal data held by us. Please contact our support team for assistance with such requests.

Third-Party Services or Integrations

We partner with select third-party services (e.g., social media platforms, advertising networks) that may collect and process your personal data in accordance with their own policies. These parties are not controlled or operated by Valley Forge Casino Resort.

Responsible Handling of User Information

We respect the confidentiality of user information and take reasonable measures to ensure its security:

  • Access restrictions
  • Data encryption at rest and in transit
  • Secure storage practices

Age Restrictions and Minor Protection

Valley Forge Casino Resort is designed for users aged 21 or older. We require customers to verify their age during account registration.

Compliance with Applicable Privacy Regulations

We adhere to industry standards (e.g., GDPR, CCPA) and relevant laws regulating data protection. Our policies are subject to change as necessary to comply with emerging regulations.

By using our services, you acknowledge that you have read, understand, and agree to this privacy policy.